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Vacature omschrijving
The Workforce Administration Specialist enables a best in class employee experience through exceptional subject matter expertise, consultation and service delivery for their areas of focus. This includes the management, implementation, and delivery of innovative solutions specific to their discipline(s) of accountability. This role is an escalation point to provide specialist expertise to triage and resolve cases within the tiered service delivery model within Europe. Requires working knowledge and experience in own job discipline and receives a moderate level of guidance and direction.
Responsibilities/duties: Implements and delivers end-to-end solutions in assigned discipline(s) to deliver a best in class employee experience.
Supports program development related to their area(s) of expertise to improve the employee experience, balanced with function-specific needs and drivers.
Engages with third party providers to establish, develop and review the suite of services in assigned discipline(s).
Addresses escalated HR inquiries and reviewer/approver of transactions, as applicable.
Provides information and insights to Team Leaders to continuously improve Knowledge Base and Case Management content for their assigned discipline(s).
Je profiel
Education: Minimum Bachelor
Experience with contingent staff processes/agencies for several years.
Languages: Fluent in English and Dutch
Wat bieden we
Competitive employment conditions